Shipping + Returns
Each piece is handmade and unique. We try our best to capture the colours and textures in the photos but sometimes the digital photo doesn't quite match the real product exactly. The slight differences are what create the beauty in each and every piece.
Products are shipped within 5 business days of purchase. Please allow 5-10 business days for delivery.
Returns on jewelry are not accepted excepting parcels received damaged or broken. We do our utmost to protect the packages but if there is an issue with damages, we will gladly accept a return and exchange to make sure you receive your much anticipated purchase!
Please send an email to firstname.lastname@example.org with any concerns regarding damaged product within 7 days of delivery in order to complete a refund or exchange. Gold Sparrow has the right to deny a refund at any time. The return policy is subject to change at any time without notice.